TOZO NC20 Pro Review: Affordable Earbuds with a Smart Touchscreen Case
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Last year, I reviewed the TOZO NC20, and I came away thinking it was a solid pair of affordable earbuds that got the basics right. So when I started using the new TOZO NC20 Pro, I was curious to see what had actually changed and whether the “Pro” name really meant anything in real life.
I have now been using the NC20 Pro every day for the past three weeks with both my iPhone 15 Plus and my Google Pixel 9A. I tested them the way I normally use earbuds: listening to music on Spotify and YouTube Music, watching YouTube videos every day, and streaming content where sound quality, comfort and latency all matter. On Android, I also used the LDAC Hi-Res option, which you cannot do on iPhone, so that gave me a good idea of how these earbuds perform across both ecosystems.
My overall impression is positive. The NC20 Pro is a very comfortable pair of earbuds with rich sound, good bass, solid battery life and surprisingly effective active noise cancelling for the price. The touchscreen charging case is clearly the standout feature here, and to be fair to TOZO, it is smart and well implemented. But this is not a perfect product. There are a couple of annoyances that stop it from feeling as polished as it could be.
Quick verdict
The TOZO NC20 Pro is a strong option if you want affordable wireless earbuds with a bit more personality than the usual budget pair. The sound is rich, the fit is excellent, and the touchscreen case gives the product something genuinely different. The weak point is that some settings seem to reset too often, which means you may need to re-enable features like low latency or LDAC more than you should.
What I liked
Very comfortable fit for daily use
Rich, warm sound with satisfying bass
Better sound on Android with LDAC enabled
Touchscreen case is clever and genuinely useful
Very good active noise cancelling for the price
Solid battery life
Clean, modern design
What I did not like
Settings seem to go back to default too often
Low latency needs to be manually enabled for video use
Earbuds are still a bit fiddly to remove from the case
Design and first impressions
The first thing I noticed is that the NC20 Pro feels very familiar. If you used the original NC20, the shape, comfort and general design language are all very close. That is not a bad thing. TOZO tends to get the basics right in terms of looks, and the NC20 Pro still feels like a modern, good-looking pair of earbuds without trying too hard.
The build quality is good for the price. Nothing here feels especially luxurious, but it does not feel cheap either. It feels like a well-made pair of everyday earbuds. The charging case is obviously the main talking point because of the touchscreen, and visually it helps the NC20 Pro stand out straight away from a very crowded market.
Comfort and fit
Comfort is one of the strongest parts of this product.
I have been wearing these earbuds daily for three weeks, and they are the kind of earbuds you can forget about once they are in your ears. That matters. A lot. There are earbuds that look good on paper but become tiring after an hour. The NC20 Pro is not one of them.
For commuting, working at a desk, watching videos around the house or simply listening to music while getting on with the day, they are easy to live with. In that respect, they feel very similar to the NC20 I reviewed last year, and that is one area where TOZO has wisely not changed too much.
Sound quality
For the price, I think the sound is very good.
I tested the NC20 Pro with both my iPhone 15 Plus and my Google Pixel 9A using Spotify, YouTube Music, YouTube and video streaming in general. On both phones, the earbuds sounded rich and enjoyable, with a nice amount of bass and a warm presentation that makes everyday listening easy. They do not sound thin, harsh or weak. They sound full enough to make music enjoyable without trying to become overly clever or analytical.
On my Pixel 9A, with LDAC enabled, the earbuds sounded better. The bass had more weight, the overall presentation felt a little richer, and there was a bit more depth to the sound. That is one of the advantages of using them with Android over iPhone. On the iPhone, they still sounded good, but Android definitely gives them a bit more room to shine.
These are not earbuds for someone chasing a highly detailed audiophile-style presentation. That is not really the point here. They are made for everyday users who want enjoyable sound, strong bass presence and a comfortable experience, and in that respect they do a good job.
Watching YouTube and streaming video
This is where one of the biggest annoyances appeared.
When I watched YouTube or Netflix, I found that I had to go into the app and manually enable low latency mode. If I forgot to do that, I would notice delay between the audio and the video. And once you notice that kind of lag, it becomes hard to ignore. It is annoying, especially if you use your earbuds for video content every day like I do.
For me, this is one of the main weaknesses of the NC20 Pro. The feature is there, which is good, but it does not feel automatic or seamless enough. You should not really have to keep checking whether the right settings are active before watching something.
The touchscreen case
The star of the show here is the touchscreen charging case.
It is the one feature that gives the NC20 Pro its own identity. In a market full of earbuds that all start to look and feel the same, TOZO has added something that actually feels different. Being able to access settings directly from the case is clever, useful and, in my opinion, pretty well done.
It makes the NC20 Pro feel more premium than a lot of earbuds around this price point. It is not just a gimmick. It adds convenience and gives the whole product a more modern feel. That is what makes the NC20 Pro interesting.
App, settings and everyday usability
This is really where the NC20 Pro loses a few points.
Each time I used them, it often felt as though some settings had gone back to default. So if I wanted to listen with LDAC on Android, or if I wanted the best possible experience for YouTube and video streaming (low latency), I had to go back into the app and re-enable the right option.
Over time, that becomes frustrating.
I think TOZO has done a lot right with the hardware side of the NC20 Pro, but the software side needs a little more polish. If that part worked more smoothly, the overall experience would feel much stronger.
Active noise cancelling
The active noise cancelling is very good for this price range.
I am not comparing it to the best premium earbuds on the market because that would not be fair. But for affordable earbuds around the $80- £70 mark, I think the ANC performs very well. It cuts down background noise enough to make music and video listening more immersive, and it helps the NC20 Pro feel like a better-value product.
If you are buying these earbuds hoping for decent everyday noise cancelling without spending premium-brand money, I think you will be pleased.
Battery life
Battery life has been solid in my own use.
I never felt I was constantly charging them, and that is always a good sign. For a product like this, the most important thing is whether it becomes annoying to live with, and in terms of battery, the NC20 Pro has been dependable. I could use them freely without worrying too much about when the next charge was needed.
That makes them well suited to daily use, whether you are listening to music, watching videos or switching between devices throughout the day.
Small issue with the case
One thing that was already true of the NC20, and is still true here, is that the earbuds can be a little awkward to remove from the case.
It is not a major flaw, but it is worth mentioning because it keeps happening. You notice it more than you should. It does not ruin the experience, but it is one of those little details that reminds you this is not a perfect product.
Are they worth buying?
Yes, I think they are.
At around $80/£70, the TOZO NC20 Pro offers a lot. You get a comfortable fit, strong everyday sound, better audio on Android with LDAC, good battery life, very decent active noise cancelling and a touchscreen case that genuinely makes the product feel different.
The main thing holding them back is the software experience. If TOZO could improve the way settings are remembered, the NC20 Pro would feel much more polished and much easier to recommend without any hesitation.
Still, even with that issue, I think these are a solid pair of affordable earbuds. They look good, they sound good, and they are easy to enjoy. If you want a new pair of earbuds that offers something a little smarter than the average budget model, the NC20 Pro is well worth considering.
Final thoughts
After three weeks of daily use, I think the TOZO NC20 Pro is a very solid pair of earbuds for the money. They are comfortable, they sound rich and enjoyable, the noise cancelling performs well for this price range, and the touchscreen case gives them something a bit different from the usual affordable earbuds on the market.
They are not perfect, but what matters most is that the NC20 Pro gets the basics right. They look good, feel good in the ears, offer strong battery life, and deliver a listening experience that is better than you might expect at this price.
Jerome
FAQ: TOZO NC20 Pro
Is the TOZO NC20 Pro comfortable for long listening sessions?
Yes. Comfort is one of its strongest points. I found them easy to wear for long periods without discomfort.
Does the TOZO NC20 Pro sound better on Android or iPhone?
It sounds good on both, but better on Android if you enable LDAC, which gives the sound a bit more depth and weight.
Is the active noise cancelling any good?
Yes, especially for the price. It is not flagship-level ANC, but it performs very well for affordable earbuds.
Is the touchscreen case actually useful?
Yes. It is not just there for show. It gives you quick access to settings and helps the NC20 Pro stand out from many rivals.
What is the biggest weakness of the TOZO NC20 Pro?
For me, it is the way some settings seem to go back to default, which means you may need to re-enable low latency or LDAC more often than you should.
My TOZO NC20 Pro review after 3 weeks of daily use with iPhone and Pixel. Comfortable earbuds with rich sound, good ANC and a smart touchscreen case.